At Looks Divine Unisex Salon and Academy, we are committed to delivering safe, hygienic, and professional beauty services at home in Dehradun. This Home Service Policy outlines the guidelines to ensure a smooth, comfortable, and satisfying experience for both our clients and beauty professionals.
Service Availability
Home beauty services are available across selected areas of Dehradun. Availability depends on location, preferred time slot, and professional availability.
Booking & Confirmation
All home service appointments must be booked in advance through our website or official contact channels. A booking is considered confirmed only after successful payment or a confirmation call/message from our team.
Hygiene & Safety Standards
Our professionals strictly follow hygiene and safety protocols, including the use of sanitised tools, clean uniforms, and skin-safe products. Clients are requested to provide a clean, well-lit, and safe space for the service.
Client Responsibilities
Clients are requested to ensure:
- Safe and hygienic surroundings
- Availability of electricity and water, if required
- Easy access to the service location at the scheduled time
Delays due to unavailability may affect the service duration or lead to rescheduling.
Service Limitations
Home services are offered only for selected treatments. Certain advanced, equipment-based, or specialised services may be available exclusively at the salon.
Cancellations & No-Shows
Home service cancellations must be made at least 24 hours in advance.
In case of late cancellation or refusal of service after the professional has reached the location, the cancellation amount will be adjusted against the next booked service and is non-refundable.
Payment Terms
Payments for home services must be made in advance or as per booking instructions. Service prices may differ from in-salon rates due to travel and convenience charges.
Professional Conduct
Our beauty professionals are trained, verified, and expected to maintain respectful and professional conduct at all times. Any concerns or misconduct should be reported immediately.
Service Satisfaction
If you have any concerns regarding the service, please inform us during or immediately after the session. We will make every effort to resolve the issue promptly and professionally.
Policy Updates
Looks Divine Unisex Salon and Academy reserves the right to modify this Home Service Policy at any time without prior notice.
Contact Us
For queries related to home beauty services, please contact Looks Divine Unisex Salon and Academy, Dehradun, through our official website.